:root{
  --bg:#0c0b14; --panel:#15131f; --panel-2:#1b1930; --line:#2a2740; --line-2:#39355a;
  --text:#eceaf6; --muted:#a29ec2; --brand:#7c6bff; --brand-2:#38bdf8; --green:#34d399; --amber:#f6b53d;
  --grad:linear-gradient(120deg,#8b7bff,#38bdf8);
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:var(--text);font-family:"Segoe UI",Inter,system-ui,-apple-system,Arial,sans-serif;line-height:1.5;
  background-image:radial-gradient(900px 500px at 88% -10%,rgba(124,107,255,.16),transparent 60%),radial-gradient(700px 400px at -10% 10%,rgba(56,189,248,.10),transparent 55%);min-height:100vh}
a{color:inherit;text-decoration:none}
.brand{display:flex;align-items:center;gap:11px;font-weight:800;font-size:20px}
.mark{width:34px;height:34px;border-radius:9px;background:var(--grad);display:grid;place-items:center;color:#0c0b14;font-weight:800}
.btn{border:0;border-radius:11px;padding:12px 18px;font-weight:700;font-size:15px;cursor:pointer;background:var(--grad);color:#0c0b14;transition:transform .1s,filter .2s}
.btn:hover{filter:brightness(1.06)} .btn:active{transform:translateY(1px)}
.btn.ghost{background:transparent;color:var(--text);border:1px solid var(--line-2)}
.muted{color:var(--muted)}
.grad{background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}

/* LOGIN */
.login-wrap{max-width:440px;margin:8vh auto;padding:0 20px;text-align:center}
.pill{display:inline-flex;gap:8px;align-items:center;border:1px solid var(--line-2);border-radius:999px;padding:6px 14px;font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}
.pill .dot{width:8px;height:8px;border-radius:50%;background:var(--brand-2);box-shadow:0 0 10px var(--brand-2)}
.login-wrap h1{font-size:44px;margin:20px 0 26px;line-height:1.05}
.card{background:var(--panel);border:1px solid var(--line);border-radius:18px;padding:26px;text-align:left;box-shadow:0 30px 60px -30px rgba(0,0,0,.7)}
label{display:block;font-size:13px;color:var(--muted);margin:14px 0 6px}
input{width:100%;background:var(--panel-2);border:1px solid var(--line-2);border-radius:11px;padding:12px 13px;color:var(--text);font-size:15px}
input:focus{outline:none;border-color:var(--brand)}
.btn.full{width:100%;margin-top:20px;display:flex;justify-content:center;gap:8px}
.err{background:rgba(244,63,94,.12);border:1px solid rgba(244,63,94,.4);color:#fda4af;border-radius:10px;padding:10px 12px;font-size:14px;margin-top:14px;display:none}
.err.show{display:block}

/* PORTAL layout */
.app{display:grid;grid-template-columns:250px 1fr;min-height:100vh}
.side{border-right:1px solid var(--line);padding:22px 16px;display:flex;flex-direction:column;gap:6px;position:sticky;top:0;height:100vh}
.side .logo{padding:6px 8px 18px}
.nav a{display:flex;align-items:center;gap:11px;padding:11px 13px;border-radius:11px;color:var(--muted);font-weight:600;font-size:15px}
.nav a.active,.nav a:hover{background:var(--panel-2);color:var(--text)}
.side .foot{margin-top:auto;border-top:1px solid var(--line);padding-top:14px;display:flex;align-items:center;gap:11px}
.avatar{width:38px;height:38px;border-radius:10px;background:var(--grad);display:grid;place-items:center;color:#0c0b14;font-weight:800}
.main{padding:28px 34px 60px}
.top{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px;gap:16px;flex-wrap:wrap}
.top h1{font-size:26px;margin:0}
.note{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:14px 18px;color:var(--muted);margin-bottom:22px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.kpi{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:18px}
.kpi .l{color:var(--muted);font-size:14px}
.kpi .v{font-size:34px;font-weight:800;margin:8px 0 4px}
.kpi .t{font-size:13px;color:var(--green)}
.cols{display:grid;grid-template-columns:1.5fr 1fr;gap:18px;margin-top:18px}
.box{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:20px}
.box h2{font-size:18px;margin:0 0 4px} .box .sub{color:var(--muted);font-size:14px;margin-bottom:16px}
.chart{display:flex;align-items:flex-end;gap:7px;height:230px}
.bar{flex:1;background:var(--grad);border-radius:7px 7px 3px 3px;min-height:6px;opacity:.9}
.chart .x{display:flex;gap:7px;margin-top:8px} .chart-wrap .lbl{flex:1;text-align:center;color:var(--muted);font-size:11px}
.agent{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--line)}
.agent:first-child{border-top:0}
.agent .ic{width:38px;height:38px;border-radius:10px;background:var(--panel-2);display:grid;place-items:center;font-size:18px}
.agent .nm{font-weight:600} .agent .ds{color:var(--muted);font-size:13px}
.tag{margin-left:auto;font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;display:inline-flex;align-items:center;gap:6px}
.tag .d{width:7px;height:7px;border-radius:50%}
.tag.live{background:rgba(52,211,153,.14);color:var(--green)} .tag.live .d{background:var(--green)}
.tag.pauze{background:rgba(246,181,61,.14);color:var(--amber)} .tag.pauze .d{background:var(--amber)}
.tag.ontwikkeling{background:rgba(124,107,255,.16);color:#b8acff} .tag.ontwikkeling .d{background:var(--brand)}
table{width:100%;border-collapse:collapse;font-size:14px;margin-top:6px}
th{text-align:left;color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.04em;padding:10px 8px;border-bottom:1px solid var(--line)}
td{padding:12px 8px;border-bottom:1px solid var(--line)}
td.r,th.r{text-align:right}
.st{font-size:12px;font-weight:700;padding:3px 9px;border-radius:999px}
.st.betaald{background:rgba(52,211,153,.14);color:var(--green)} .st.open{background:rgba(246,181,61,.14);color:var(--amber)}
.hide{display:none}
/* Support-formulier in het portaal */
.flabel{display:block;font-size:13px;color:var(--muted);margin:14px 0 6px}
#ticketForm input,#ticketForm textarea{width:100%;background:var(--panel-2);border:1px solid var(--line-2);border-radius:11px;padding:12px 13px;color:var(--text);font-size:15px;font-family:inherit}
#ticketForm input:focus,#ticketForm textarea:focus{outline:none;border-color:var(--brand)}
#ticketForm textarea{resize:vertical;min-height:110px}
.ok{background:rgba(52,211,153,.12);border:1px solid rgba(52,211,153,.4);color:var(--green);border-radius:10px;padding:10px 12px;font-size:14px;margin-top:14px;display:none}
.ok.show{display:block}
@media(max-width:900px){.app{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;border-right:0;border-bottom:1px solid var(--line)}.side .foot{display:none}.kpis{grid-template-columns:1fr 1fr}.cols{grid-template-columns:1fr}}